F.A.Q.

Below are some common concerns of our clients before purchasing their item(s), if you have other questions or inquiries about larger orders please just go to our Contact Page and fill out the form present

 

Registration

+ Do I Need To Register Before Placing An Order?

You do not need to register before placing an order. You may register as soon as you have finished shopping, or check out as a Guest. Our registration process is fast, free, and will save you time for future purchases.

+ Why Should I Become A Registered User?

  • You will not be required to re-enter your shipping or billing addresses every time you order online. Whenever you place an order, it will be delivered to the registered address on file, unless you direct us otherwise.
  • You can browse, shop and, if necessary, complete your order at a later time. We'll keep track of the items you've already put in your shopping bag so that when you come back later, you will not have to re-select the items again. Note that placing items to your shopping bag for purchase at a later time does not guarantee item availability.

 

+ How Do I Change My Account Information?

As soon as you Sign in to your account with your email address and password, it will direct you to your account overview to update/edit your account information.

+ Can I Change My Email Address In My Account?

We will offer this function in the future.

 

 Ordering

+ Can I Order By Phone?

Unfortunately, we do not take orders over the phone at this time. However, you may order directly from our online website or on your smartphone.

+ Is My Privacy And Personal Information Secure On Your Site?

Shopping on our site is safe and secure. Please check our Privacy Policy to view the full details on how we protect your privacy and personal information.

+ What Kinds Of Payment Methods Do You Accept?

We accept the following forms of payment:
  • Visa
  • Master Card
  • Discover
  • American Express

+ Do You Restock Items That Are Sold Out?

Unfortunately we do not restock most of our items.  Our Customer Service Team will need an item number/product code to confirm availability.You can get in touch with our friendly staff through our Contact Page to inquire about ordering out of stock products

+ Can I Modify Or Cancel My Order?

Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us.

 

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